Latest News from Parent
Improvement
Feature update

Lead Journey & Lost Reason Tracking

M
Shared by Michael • April 16, 2026

What’s New: New insights into your enrollment funnel and conversion rates.

  • Lead Progress Export: Track how long leads stay in each stage (e.g., from Inquiry to Tour).
  • Mandatory Lost Reasons: Capture structured data on why leads don't enroll to help refine your marketing strategy.
Improvement
Feature update

Attendance Summary Reporting

M
Shared by Michael • April 16, 2026

What’s New: A high-level view of your center’s attendance data.

  • Summary View: Instead of granular logs, you can now export a "Summary View" showing one row per child with total attendance hours, sick days, and vacation counts for any date range.
Improvement
Feature update

Google Ads & Meta Ads Integration

M
Shared by Michael • April 16, 2026

What’s New: Lead management just got a whole lot easier.

  • Google Ads Capture: Automatically sync leads from Google Search and YouTube ads directly into your waitlist.
  • Instagram Support: Our Facebook integration has been upgraded to "Meta Ads" and now fully supports Instagram lead forms.
Improvement
Feature update

Multi-Location Billing & Plan Scheduling

M
Shared by Michael • April 16, 2026

What’s New: A more powerful way to manage complex billing plans across different sites.

  • Schedule Splitting: The system now intelligently detects and "splits" overlapping schedules when you create new plans.
  • Unified Plan Calendar: Staff can now view a child’s products across all locations in one single, unified calendar view.
Improvement
Feature update

Secure Login & Profile Self-Service

M
Shared by Michael • April 16, 2026

What’s New: Improvements to account security and user profile management.

  • SSO Integration: Users can now sign in using Google, Apple, Facebook, or Microsoft.
  • Self-Service Updates: Users can now update their own email or mobile numbers directly within the app using secure PIN verification.
Improvement
Feature update

Dynamic Billing Communication

M
Shared by Michael • April 16, 2026

What’s New: Automated adjustments to invoice emails for clearer parent communication.

  • Smart Balance Labels: Invoice emails now dynamically detect if a payer has a negative or positive balance, displaying either "Due Amount" or "Credit Balance" automatically.
Improvement
Feature update

Parent Pay & Payment Flexibility

M
Shared by Michael • April 16, 2026

What’s New: We’ve added more ways for parents to pay and reduced the risk of failed transactions.

  • Multiple Methods: Parents can save up to 5 payment methods. The system will automatically try backup cards if the default fails.
  • Proactive Alerts: Parents now receive notifications for expiring cards, ensuring continuous, hassle-free billing.
Improvement
Feature update

Advanced Zoho Books Integration

M
Shared by Michael • April 16, 2026

What’s New: A major enhancement to our Zoho Books integration for more precise financial reporting.

  • Revenue Mapping: You can now map specific items (Sessions, Packages, Charges) to correct revenue accounts.
  • Subsidy & Deposit Logic: Subsidies are now tracked separately, and deposits sync to liability accounts to ensure income is only recognized once services are delivered.
Improvement
Feature update

Regulatory Data Retention Update

M
Shared by Michael • April 16, 2026

What’s New: We have extended our data retention periods to ensure full compliance with regional standards.

  • 7-Year Retention: Children and staff attendance records are now securely stored for 7 years to comply with Canadian regulatory requirements.
Improvement
Feature update

Child & Contact Management

M
Shared by Michael • April 16, 2026

What’s New: Enhanced Child & Contact Management

  • Unified Contacts: Introduced a new structure for unique email and mobile records across the system to prevent duplicates.
  • Magic Links: Existing parents can now easily link their accounts via a secure "Magic Link."
  • Child Movement: Improved workflows for creating children at both the holding and location levels, including fixes for withdrawals when children move between branches.