Hi there,
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We’re excited to announce new enhancements to our payment and payout tracking features, designed to provide companies with greater visibility and control over their financial transactions.
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Payments:

• Detailed Transaction Insights: Companies can now track essential details for each Parent Pay transaction, including deducted fees and refunded amounts.
• Payment Status: Easily check whether payments have been paid out and transferred to your company’s bank account.
• Exportable Reports: All payment data can be exported into comprehensive reports for better financial analysis and record-keeping.
• Accessibility: This feature is available for both company-wide and individual location payment listings.,

Payout:

• Comprehensive Payout Breakdown: Companies can view a detailed breakdown of each payout, including all transactions and total fees associated with each payout.
• Location-Based Tracking: Easily list all locations included in each payment and filter transactions by location for targeted insights.
• Exportable Data: Payout details can be exported into reports for further analysis and documentation.

These enhancements empower companies to manage their financial operations more effectively, ensuring accurate tracking and reporting of payments and payouts.
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​Parent Team

Hi there,
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We’re excited to introduce a new feature that streamlines the process of downloading media for each child.
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Key Highlights:

• Bulk Download Capability: Staff and parents can now download all media related to a child’s profile in one go, eliminating the need to download each photo or video individually.
• Enhanced Efficiency: This feature saves time and simplifies the process of accessing a child’s media, making it easier for parents and staff to keep records or share memories.
• Download Confirmation: Users will receive an email with a download link for the media after the bulk download is processed, ensuring easy access to their files.
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This update enhances user experience by providing a more efficient way to manage and retrieve important media content.
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​Parent Team

Hi there,
​
We’re excited to announce a game-changing update to Parent: our new AI Assistant is here to make your daily tasks smoother, faster, and more effective.

Here’s how this feature will elevate your experience:

• Enhanced Observations: Specify the emotional tone and tone of voice for children's observations, ensuring accurate and meaningful documentation.
• Effortless Post Writing: Get AI assistance while crafting posts, saving time and boosting creativity.
• Seamless Rephrasing: Let AI rephrase your posts or observations with the correct tone of voice for clarity and professionalism.
• Flawless Grammar: Built-in grammar checks ensure every piece of content is polished and error-free.

This innovation is designed to save you time and simplify your communication tasks, so you can focus on what matters most: nurturing young minds.

Ready to explore the possibilities?

Warm regards,

The Parent Team

Hi there,
​
We’re excited to share that a major upgrade is coming soon to Parent, designed to make every interaction easier, faster, and more intuitive than ever before! Here’s what’s in store:

Effortless Navigation: Our redesigned left-hand menu puts everything you need just a click away. Say goodbye to searching and hello to seamless access at your fingertips.

Sleek, Modern Interface: Dive into a fresh, organized layout that brings clarity to your tasks and makes finding information a breeze.

All-in-One Settings Hub: Our new comprehensive settings page replaces the options page, consolidating every setup option for all your essential features—from communication and rooms to billing and invoicing—into one easily accessible space.
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This upgrade isn’t just an update; it’s a reimagining of the Parent experience, crafted to give you more time for what matters most. We’re excited to unveil these improvements soon and can’t wait to see how they transform the way you connect with Parent!
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Warm regards,
The Parent Team

Hi there,

​We’re thrilled to introduce the Live Translation feature, making communication easier for both staff and parents.

Seamless Translation in Newsfeeds & Child Observations: Staff and parents can now translate any written text with just a click.

Powered by Google Translation: The system integrates with Google Translate, allowing users to view texts in their preferred language.
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This Feature is only available on the web version and soon to be on mobile.

Get in touch with our success team to enable the feature.

This feature simplifies language barriers, enhancing the experience for all users!
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​Parent Team

Hi there,
​
We’re pleased to announce the introduction of the Private Payer option in the staff admin view, designed to enhance data privacy and security for each payer.
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Key Features:

• Tailored Access for Every Parent:
  Our new feature allows management to customize data visibility for each payer. Now, separated or co-parenting families can access only their specific invoices, payments, deposits, balances, payment methods, plans, and relevant information—ensuring privacy and clarity for all parties. Simplify communication and keep everyone informed with ease!

• Default Setting:
  The Private Payer option is unselected by default, allowing payers to view shared information. This can be easily toggled on or off as needed.
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• Customized Invoice View:
  When selected, the invoice tab in the Parent View will display information specific to the logged-in payer, ensuring they only see their transactions, reports, deposits, balances, notifications, and saved payment methods.

This feature enhances the user experience by providing greater control over personal data and ensuring that sensitive information is kept private and secure.
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​Parent Team
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Hi there,
​
We’re thrilled to announce a new feature that empowers staff admins to define custom recurring periods for invoice generation, enhancing flexibility and control over billing processes.
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Key Features:

• Custom Recurring Options: Staff can create personalized invoice rules, specifying the number of days between each invoice generation (up to a maximum of 30 days).
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• Define Due Dates: The due date dropdown will align with the custom days specified, ensuring clarity and accuracy in billing.
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• Invoice Timing Control: Staff can set how many days prior to the due date the invoice should be sent, allowing for timely reminders to clients.
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• Custom Rule Descriptions: A descriptive message for each custom invoice rule will be displayed on the invoice screen, providing transparency and context for staff and clients.
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• Child Profile Integration: The invoice generation and due dates will be clearly displayed in the child profile, ensuring easy access to billing information for both staff and parents.

This feature enhances the invoicing process by providing tailored options that cater to individual needs, ultimately improving efficiency and communication in financial management.
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​Parent Team

Hi there,
​
We are excited to introduce a new refund option for transactions made using Parent Pay, enhancing our financial management capabilities.
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Key Features:

• Flexible Refund Options: Staff can now process both full and partial refunds for transactions paid through Parent Pay, providing greater flexibility in managing client payments.
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• Automated Record Creation: The system automatically creates a refund transaction record and generates a PDF for each refund processed, ensuring accurate documentation.
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• Payment Status Updates: Once a refund is processed, the payment status is updated to reflect either "refunded" or "partially refunded," maintaining clear records.
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  ​Payment Restrictions:
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• Full Refunds: Payments that are fully refunded will be marked as such and cannot be used to settle new invoices. They will also be unlinked from any associated invoices.
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• Partial Refunds: For partially refunded payments, the remaining balance can still be used online to settle any outstanding invoices.

This feature streamlines the refund process, ensuring efficient handling of client transactions and enhancing overall customer satisfaction.

Parent Team

Hi there,
​
We are pleased to announce significant improvements to the deposit feature, streamlining the payment process and enhancing user experience for both staff and clients.

Key Features:

• Integrated Payment Options: Staff can now create payments directly while adding a new deposit, with three options available:
• Balance Application: Staff can apply the paid deposit to the payer's balance, making it available for future invoice payments, and enhancing cash flow management.
• Refund Processing: Staff can now process refunds for deposits made through Parent Pay. Once a deposit is refunded, the system will:

These enhancements to the deposit feature provide staff with greater flexibility and control, improving financial tracking and overall client satisfaction.
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​Parent Team

Hi there,
​
We’re introducing a new Advanced Search Filter in our waitlist feature to enhance user experience and simplify multi-location management.

• Filter by Location: Users can now apply a location filter on the waitlist screen, allowing them to view results for all locations they have access to from a single screen.
• Mandatory Location Selection: To streamline the process, selecting a location is now required before viewing inquiries.
• Simplified Multi-Location Access: Users with access to multiple locations no longer need to navigate to each location separately—everything can be managed from one view.

This new feature makes it easier to find specific information and manage multiple locations efficiently!

Advanced Search Filters – Filter Categories

We’re excited to introduce new waitlist advanced search filters that allow users to refine search results based on specific criteria, enhancing their overall experience.

• Age Range: Narrow down inquiries based on the child’s age range (in months).
• Status: Filter inquiries by their current status, such as [New, Viewed, Waitlist, Confirmed, Enrolled, Lost].
• Creation Date: Easily sort inquiries by their creation date for better tracking.

These filters make it easier to quickly locate and manage inquiries, offering more control and efficiency!
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​Parent Team